Shipping Rates & Policies – FAQs

Where do you deliver?

We currently deliver within Botswana only. Some items may be limited to specific locations depending on seller availability.

How much does shipping cost?

Shipping costs depend on:

• Your delivery location
• Item size and weight
• Seller and courier

The final shipping fee is shown at checkout before you pay.

How long does delivery take?

Typical delivery times:

• Cities & towns: 1–5 business days
• Remote areas: 3–10 business days

Delivery times may vary due to weather, holidays, or courier delays.

Can I track my order?

Yes. Once your order is shipped, you'll receive tracking details (if available).

You can also check My Orders in your Aqxmo account.

What if I miss my delivery?

If delivery fails due to an incorrect address or unavailability:

• The courier may retry, or
• The order may be returned to the seller

Additional charges may apply for re-delivery.